Contact Us

If you have any questions about your order, our policies, or your rights as a customer, you can contact us using the details below. We aim to respond to all inquiries within 1–2 business days.

Customer Support

For questions related to orders, shipping, returns, or general inquiries.

Email: support@shopciviere.com

Orders & Shipping

For order confirmations, delivery updates, or shipping-related issues.

Email: orders@shopciviere.com

Returns & Refunds

For return requests, refund inquiries, or exchange-related questions.

Email: returns@shopciviere.com

Legal & Brand Inquiries

For legal notices, policy-related questions, intellectual property concerns, or brand-related inquiries.

Email: legal@shopciviere.com

Privacy & Data Protection

For questions regarding personal data, privacy rights, data access, correction, or deletion requests.

Email: privacy@shopciviere.com

Business Hours

Monday–Friday
09:00–17:00 (CET)
Excluding public holidays

Additional Information

Please include your order number and relevant details in your message to help us assist you more efficiently.